WellnessΒ 
starts here.

Β  (800) 211-0996
Β  intake@startny.org
Β 
StartCare also offers telehealth options for low-barrier access to our services.

Β 

For individuals experiencing a mental health crisis or emergency, call emergency services at 911.

Appointment RequestΒ 


Opioid Treatment Programs (OTPs)

Clinic Services

Monday – Friday: 6:30am – 3:00pm
Saturday: 7:00am–12:00pmΒ Β 
Sunday: Closed

Dispensing

Monday – Friday: Β 6:45am – 11:45am
Saturday: 7:15am – 11:15amΒ Β 
Sunday: Closed

REACH Intensive Outpatient Program

Monday – Friday: 7:00am-3:00pm

Teen START

Monday – Friday: 1:00pm – 9:00pm
Saturday: 9:00pm – 5:00pm
Sunday: Closed

Insurance & Billing Information

StartCareΒ policy provides that no one will be denied access to services due to inability to pay. We have a discounted/sliding fee schedule available based on family size and income.Β 

Please contact us if your insurance plan is not listed here, or if you have any questions regarding payment.Β 

Call to Schedule an Appointment 1-800-211-0996Β Β 

We accept the following Insurance Plans

  • Amida Care – Medicare and Medicaid
  • Emblem Health – Medicare and Medicaid
  • Empire BCBS/Amerigroup – Medicare and Medicaid
  • Fidelis – Medicare and Medicaid
  • Hamaspik Medicare Choice (MAP) – Medicare and Medicaid
  • Healthfirst – Medicare and Medicaid
  • Humana – Medicare
  • MetroPlus – Medicare and Medicaid
  • United Healthcare – Medicare and Medicaid
  • VNS – Medicare and Medicaid
  • WellCare – Medicare and Medicaid

Teen START (in addition to the above)

  • Emblem Health – Commercial
  • Empire Plan – Commercial
  • GHI – Commercial
  • United Healthcare – Commercial